Skylert FAQ
If you have previously opted out of text messages from the district but would like to opt back in, text the word “YES” to 68453
- What is Skylert?
- Who can get Skylert alerts?
- Why should I sign-up for Skylert alerts?
- How can I sign-up for Skylert alerts?
- How can I stop receiving Skylert alerts?
- What alerts can I sign-up for?
- Will this cost me anything?
- What is the difference between a School Hours Emergency and a Non-School Hours Emergency?
- What information will be sent out for each alert category?
- What type of Weather alerts will I get?
- I'm not getting Weather text messages from Skylert even though I'm signed up for them
What is Skylert?
1. Skylert is the notification system the Pulaski Community School District uses for sending out emergency alerts and other information.
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Who can get Skylert alerts?
2. Parents & students can get Skylert alerts. For students to get the alerts, the parent/guardian will need to log into Skyward Family Access and enter the studen'ts information into Skylert.
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Why should I sign-up for Skylert alerts?
3. Skylert will notify you of emergencies, low lunch money balance,school news and much more! It will allow you to stay up-to-date with what is going on.
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How can I sign-up for Skylert alerts?
4. Log into Skyward Family Access and click on the Skylert link located on the left-side. Click the Edit button and then enter your email address, cell phone and any other phone number for alerts. Once completed, click the Save button. Repeat the process for any of your other children. Go to this link for step-by-step directions.
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How can I stop receiving Skylert alerts?
5. Log into Skyward Family Access and click on the Skylert link located on the left-side. Click the Edit button and then uncheck any categories you don't want to get alerts for. Once completed, click the Save button. Repeat the process for any of your other children. Note: You will be unable to stop receiving School Hour Emergency alerts.
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What alerts can I sign-up for?
6. Here are the following alerts you can sign-up for in Skylert: School-Hour Emergency, Non-School Hour Emergency, School News, Food Service, Summer School, PACE and Athletic News.
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Will this cost me anything?
7. Possibly. It depends on your wireless carrier provider and the plan you have. You may be charged a nominal fee (like ten cents per message) to receive SMS text messages. If you have an unlimited text messaging plan, there would be no additional charge.
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What is the difference between a School Hours Emergency and a Non-School Hours Emergency?
8. A School Hours Emergency is an emergency that happens during the school hours of that school. Generally, it'll be between 7:30am-4:00pm but depending on the hours of that school. View the hours of your child's school here. After-School Hours Emergency is an emergency that happens before school starts or after school is over for the day.
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What information will be sent out for each alert category?
- School-Hour Emergency - Emergencies happening between 7:00am-4:00pm
- Non-School Hour Emergency - Emergencies happening between 4:00pm - 7:00am
- School News - Weekly updates, PTO meetings, etc.
- Athletics - Athletic news & information, cancellations, location changes
- PACE - PACE updates and news
- Summer School - Summer School updates and news
- Weather - Weather related closings and delays
- Food Service - Low fund balance, negative fund balance
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What type of Weather alerts will I get?
10. If school is delayed or cancelled in the morning due to weather, you will get an email and text message - if you have signed up for both. If school is let out early during the school day due to weather, you will get an email, text message and a phone call - if you have signed up for all three.
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I'm not getting Weather text messages from Skylert even though I'm signed up for them
11. If you have your phone set up to receive "Weather" SMS alerts, you should receive a text messages. If you do and you didn't receive text messages, then see if you can get texts from Festival Foods. This will determine if this is an issue with your phone or with Skylert. If you aren't able to get texts from Festival Foods, then you'll have to contact your phone carrier (ex. Cellcom, AT&T, Verizon). Email us if you have questions.
Go to this link for directions on setting up alerts
If you contact your phone carrier, please provide them our short code number 68453 to help them troubleshoot the issue